Matt Clark - President, MasterStream ERP


Recent Posts

Why Bandwidth Pricing Varies Based on Location

By Matt Clark - President, MasterStream ERP on Oct 6, 2021 11:46:38 AM

With increased accessibility to the internet over the past two decades, the internet has become vital to nearly every aspect of our lives, including how we communicate, how businesses operate, how money is exchanged, and more.

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BandwidthFinder Isn't Just a Fiber Locator Tool

By Matt Clark - President, MasterStream ERP on Sep 21, 2021 1:27:39 PM

A fiber locator tool is used to discover and distribute information concerning the existence of fiber optic infrastructure. Fiber locator tools are used most often by network operators, telecom providers, and telecom agents to determine the existence of fiber optics in a building. They also determine where the closest fiber infrastructure exists, if it isn’t already in the building they are researching.

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The History of On-Net and Off-Net Telecom Networks

By Matt Clark - President, MasterStream ERP on Sep 9, 2021 7:16:34 AM

In our current information age, it seems as if a day doesn’t go by when we don’t hear about countless networks in operation. These networks sprawl out like giant webs of wires, riding across telephone poles, through bodies of water, and underground to your building, home, or any other physical structure that utilizes telecommunications.

Up until the early 1980s, the Bell System owned all of the network capabilities. Thanks to deregulation, the monopoly they had established was broken up into several smaller companies, nicknamed “Baby Bells,” that provide local telephone services.

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How BandwidthFinder Delivers a More Efficient, Evolved Approach to Bandwidth Solutions

By Matt Clark - President, MasterStream ERP on Aug 19, 2021 7:00:00 AM

Advancements in technology have allowed local, national, and global communications to increase exponentially. Looking towards the future, communication needs are being met with $1.8 trillion in private sector investments in U.S. broadband infrastructure. With this influx comes more telecom provider options, so how should businesses go about choosing the right provider?

In the past, finding the right bandwidth solutions required a significant amount of time investment on the part of sales professionals. With today’s intelligence platforms, access to data information allows for a much easier research process that requires little more than an address from the researcher. Plus, it allows bandwidth providers to be found much more easily as well.

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The Value of BandwidthFinder: A Bandwidth Provider Serviceability Tool

By Matt Clark - President, MasterStream ERP on Jul 29, 2021 8:00:00 AM

The internet has become infused into daily living and business operations. With 87 percent of people in the U.S. using the internet, a count that is expected to increase alongside increases in mobile devices and electronics markets, some argue that it should be considered a utility because it is essential for modern living.

For a long time, businesses seeking bandwidth services have delegated too many hours to researching bandwidth providers. These days, with the right tool, those hours that would have been dedicated to research can now be directed towards the business’s core competencies.

BandwidthFinder exists to make the bandwidth provider research process easier and faster for professionals in the telecom industry. All you need is an address to see which providers are available, and our algorithm quickly does all the work. Here’s how it works:

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How Global Address Management Allows for Bandwidth Providers to Level Up

By Matt Clark - President, MasterStream ERP on Jul 9, 2021 6:24:59 AM

Worldwide, consumers and businesses have embraced the rapid growth of technology with more than 59 zettabytes of data captured in 2020 and an expected $3.7 trillion spent on information technology products by businesses in 2021. With these massive technology spending budgets, businesses are figuring out, first, what to do with the constant flow of information and, second, how to access it easily.

When performing bandwidth provider research online, a telecom salesperson is looking first and foremost for quick, relevant data. And for good reason: as part of the reported 2021 information technology product budget, businesses are expected to spend upwards of $704 billion on telecommunications systems.

Professionals in the telecom industry have access to a global address network, which is a database of fiber carriers and broadband carriers that provide services to a physical address, providing quick, relevant information. However, telecom providers leverage many different techniques to standardize or validate their addresses. There is no single method between all providers, which makes address matching between disparate systems a challenge.

Global address management is the ability to consume disparate address data from external sources and unify those addresses into a single structure that allows users to search a specific address and receive matches from all providers regardless of their address naming and validation methods.

With the right tool, such as BandwidthFinder, bandwidth service providers can gain a few benefits:

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Network Presence: The Telecom Aggregator Secret Weapon

By Matt Clark - President, MasterStream ERP on Jul 1, 2021 8:00:00 AM

As providers extend their network through underlying supplier relationships, the lines become blurred between who is a carrier and who is a solution provider. The truth is, almost every provider out there is buying last-mile connectivity through aggregation techniques to fill in the gaps of their network and provide a more holistic solution for customers on one bill.

From wired to wireless to fiber connectivity, diverse telecom channels and service options have greatly expanded the network presence capacity for both carriers and solution providers at any given address.

This is especially true when solution providers aggregate telecom service from carriers to combine disparate networks into a single service that leverages multiple points of connectivity. As providers expand their network through these techniques, it becomes more important to look at a provider's network presence instead of just their owned network facilities.

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Use Multiple Location Analytics to Quickly Assess Both On-Net and Off-Net Locations

By Matt Clark - President, MasterStream ERP on Jun 24, 2021 9:45:00 AM

It’s both necessary and a major pain point for agents to connect customers to the best telecom services options at their address. Knowing whether a building is on-net or off-net helps determine the applicability of different service packages, but it isn’t always an easy task.

Comparing connectivity among a set of on-net and off-net service options can be a challenge with manual research processes that have limited data analytics capabilities. Even with the most robust database at your fingertips, the amount of legwork involved in researching can take a significant amount of time that might be better used elsewhere.

With so much variance in the data points available to represent these various service options, algorithmic research is the only way to reliably synthesize the data and accurately assess your options. This is especially true when conducting research across multiple addresses, which makes the task of on-net and off-net research even more complex and difficult to achieve without a qualitative research process powered by algorithmic software.

In this article, we expand on the many benefits of an algorithmic software to make your sales process more accurate, time-efficient, and immediate.

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Take Serviceability on the Go with a Mobile-Friendly Fiber Finder

By Matt Clark - President, MasterStream ERP on Jun 10, 2021 6:49:32 AM

Manual serviceability research, which used to be a necessary cost of doing business for bandwidth providers, is tedious, time-consuming, and prone to error.

Fortunately, modern automation technology has transformed the way bandwidth providers do business, allowing them to take serviceability on the go with the right tools. In fact, thanks to automated serviceability research, the days of combing through data and staring at fiber maps may be entirely a thing of the past.

With that said, offering a solid, mobile-friendly digital experience that aligns with modern consumer preferences is essential for achieving success in today’s climate. Most serviceability tools are designed for desktop, because data and mapping technology does not lend itself well to smaller mobile footprints

In this article, we’ll share tips for evaluating mobile-friendliness, plus discuss why it matters in the bandwidth service industry.

BandwidthFinder is the solution to your telecom serviceability worries. Learn  more.

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How to Get the Best Fiber-Optic Access

By Matt Clark - President, MasterStream ERP on Jun 3, 2021 1:26:45 PM

Fiber is often one of the most coveted forms of connectivity among telecom customers. But as a relatively new form of telecom infrastructure, fiber-optic access can be limited, depending on the customer’s location.

In cases where customers are seeking telecom services for a set of addresses, fiber-optic access may be fragmented, with only a percentage of those addresses able to connect with fiber service. In addition, presence is only one aspect of determining great fiber connectivity for a customer.

To fully evaluate fiber and determine which options offer the best fiber-optic access, telecom providers need to invest in research tools that can process complex fiber data and account for different variables that affect fiber performance. Here are some practical ways telecom businesses can connect their customers to the best fiber service possible.

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