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Accuracy Matters: An Analytic Approach to Telecom Provider Availability

When prospects are looking for a new telecom provider, availability matters. Poor availability will lead to service disruptions and dysfunction that increase downtime for the customer, grind workflows to a halt, and quickly turn your customers against your business. Resellers must keep availability in mind when choosing the best services to provide their customers, but… Continue reading Accuracy Matters: An Analytic Approach to Telecom Provider Availability

Achieving a Connected Telecom Partner Portal for Effective Quoting

Most telecom businesses view an effective partner portal as a tool to streamline the configure-price-quote (CPQ) process. But the connectivity of this portal also plays a significant role in determining how efficiently your sales teams can generate leads, deliver fast quotes, and close deals to grow your business. Here’s a look at the benefits that… Continue reading Achieving a Connected Telecom Partner Portal for Effective Quoting

Telecom Quoting Can’t Afford to Lag Behind the Competition

As telecom quoting processes embrace more software-driven solutions, telecom businesses face greater pressure to transform their operations and keep pace with the industry’s evolution. Automation and algorithm-based CPQ (configure, price, quote) processes are key to creating the efficiencies needed to accelerate these services. If you aren’t automating the aggregation of your suppliers, then you’re creating… Continue reading Telecom Quoting Can’t Afford to Lag Behind the Competition

Location-Based Intelligence Impacting Telecom Go-to-Market Strategies

Geographic market areas are always in flux. Customers are moving in and out, and the needs of those customers continue to evolve based on their telecom usage and needs. Location-based intelligence offers one of the most accurate, up-to-date sources of information related to the telecom behaviors of your target audience. As you plan an entry… Continue reading Location-Based Intelligence Impacting Telecom Go-to-Market Strategies

Digital Transformation in Telecom: Our Expectations for 2021

From service infrastructure to the way brokers quote prices to their customers, digital transformation is touching every part of the telecom industry. As the calendar year changes, the disruption taking place on multiple fronts is going to affect both day-to-day telecom business operations, and the services and performance your customers expect. As 2021 unfolds, here’s… Continue reading Digital Transformation in Telecom: Our Expectations for 2021

How to Keep Up with Accelerated Telecom Infrastructure Buildout

5G isn’t the only factor driving the buildout of telecom infrastructure. The COVID-19 pandemic, and the rapid increase in demand for high-speed telecom spectrum, has accelerated the construction of this infrastructure by an entire decade, bringing swift and transformative change to the telecom industry.

How CPQ And Quoting as a Service Benefits Telecom Carriers

Despite serving as one of the first adopters of application programming interface (API) technology as a tool for building collaborative, communicative business solutions, the telecom industry has failed to leverage the opportunities and efficiencies that come with this innovative software tool.