Taking Bandwidth Solutions up a Notch: Swap Data Stacks for Careful Recommendations

By Matt Clark - President, MasterStream ERP on Apr 29, 2021 10:14:45 AM

Data stacks provide an essential service in organizing data sets to store information and support easy management and processing of this data. But the infrastructure of these data stacks can vary widely, depending on the supporting software behind them.

Outdated or limited data stacks can create limitations for what you’re able to achieve through these structures, especially when it comes to evaluating bandwidth solutions and performing other essential services as a telecom business.

If you’re working with an existing data stack that requires a lot of manual lifting and restricts your data processing capabilities, you might be able to improve your telecom customer experience by upgrading the data stacks used in your bandwidth solutions.

Here are some of the benefits that can come with swapping out your data stacks.

Continue Reading

Why Connectivity Is Critical When Selecting a Bandwidth Provider

By Matt Clark - President, MasterStream ERP on Apr 15, 2021 11:34:36 AM

In business and in our day-to-day lives, we all live in a connected world. When it comes to choosing a bandwidth provider to support your business through telecom infrastructure, this connectivity takes on a different meaning altogether.

Although connectivity is important to any company that conducts at least some of its business online, the proliferation of digital tools and cloud-based business solutions has turned connectivity into a mission-critical service that must be accounted for when choosing a bandwidth provider.

Here’s a look at the way connectivity affects your business operations, your customer experience, and your ability to keep pace with the changes brought on by digital transformation.

Continue Reading

Tiresome Research Make Way For Bandwidth Solutions

By Don Roots, VP of Sales, MasterStream ERP on Mar 25, 2021 7:05:35 AM

The old way of researching bandwidth solutions is labor-intensive. Between tracking down location data and inputting data points, telecom businesses lose a lot of time to a research process that—despite its tedious process—doesn’t always deliver the most reliable results.

Manual research isn't just costly and threatened by manual input errors. They also restrict your company’s ability to scale its service to a larger customer base. And, as the demand grows more complex, involving larger sets of location data that both complicates data acquisition and input variables, the research demands of location and bandwidth solutions only continue to grow.

New research tools are desperately needed to help telecom businesses keep pace with the modern world. Fortunately, automated tools and customized dashboards are making it easier than ever to bring this digital transformation to your own bandwidth research process.

Continue Reading

The BandwidthFinder Algorithm: Why Looking at a Fiber Map Will Be a Thing of the Past

By Matt Clark - President, MasterStream ERP on Mar 18, 2021 9:11:06 AM

For telecom businesses, the hours and days lost to evaluating telecom serviceability through manual research has been a necessary cost of doing business. However, digital transformation has paved the way to alleviate this burden through data-driven processes and automated research tools.

Thanks to algorithmic evaluation and improved data connectivity, today’s telecom serviceability research isn’t relegated to manual research involving tracing routes of fiber maps. Here’s a look at how modern telecom software is achieving greater speed of service while also providing more accurate results.

Continue Reading

Defining Serviceability Accuracy: Where Bandwidth Providers and Rating Precision Meet

By Matt Clark - President, MasterStream ERP on Feb 25, 2021 10:03:37 AM

Serviceability in dedicated and broadband technology services is a tug-of-war between the haves and the have-nots. Although serviceability data is crucial to connecting with the right telecom service at a given location, access to this data can be both costly and inefficient—and you and your team are often forced to choose between the two.

Continue Reading

Why Diversity in Technology Matters for a Bandwidth Service Provider

By Matt Clark - President, MasterStream ERP on Feb 18, 2021 8:15:00 AM

Fiber, coax, and the emerging 5G technology often get treated as the holy grails of modern telecom service. But the reality is that no single technology is the be-all-end-all when it comes to offering the best telecom service.

Continue Reading

Why Presence in Bandwidth Solutions Is More Important Than Owning Last-Mile Network

By Matt Clark - President, MasterStream ERP on Feb 11, 2021 9:45:00 AM

When it comes to maximizing telecom service availability to a single address or a group of addresses, telecom providers have typically viewed this effort as a war to win the “last mile” of connectivity for their customers.

Continue Reading

Integrating SaaS Telecom Sales Automation into Your Agent Portal

By Don Roots, VP of Sales, MasterStream ERP on Feb 4, 2021 8:29:13 AM

For telecom agents, the task of adopting digital transformation in their sales process can also bump up against the complications of making wholesale changes to their sales infrastructure.

Continue Reading

Introducing a Smarter, Cost-Effective Way to Find Bandwidth Solutions

By Matt Clark - President, MasterStream ERP on Jan 28, 2021 12:16:28 PM

Telecom availability is one of the most important aspects of connecting customers to telecom service at their specific address. Sales professionals need to quickly and efficiently gather this data to inform their configure, price, quote (CPQ) process.

Continue Reading