Why Telecom Sales Automation Is Essential

By Don Roots, VP of Sales, MasterStream ERP on Apr 8, 2021 10:33:53 AM

No matter where or how it’s used, sales automation is always hailed for one big reason: When it’s working on your behalf, you can count on it making your life easier.

Make no mistake—when software tools offer automated sales solutions to power your business operations, even the most reluctant adopters of this technology will eventually concede that access to automation tools helps them do their job better, and often with less stress involved. But that’s far from the extent of automation’s benefits, and those benefits play a direct role in maximizing ROI for your business.

For telecom sales channels and departments, automation offers some important material gains that improve on-the-job performance and raise the ceiling for revenue generation from these activities. Here are some of the biggest impacts automation can make on your business model.

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Why Diversity in Technology Matters for a Bandwidth Service Provider

By Matt Clark - President, MasterStream ERP on Feb 18, 2021 8:15:00 AM

Fiber, coax, and the emerging 5G technology often get treated as the holy grails of modern telecom service. But the reality is that no single technology is the be-all-end-all when it comes to offering the best telecom service.

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Why Presence in Bandwidth Solutions Is More Important Than Owning Last-Mile Network

By Matt Clark - President, MasterStream ERP on Feb 11, 2021 9:45:00 AM

When it comes to maximizing telecom service availability to a single address or a group of addresses, telecom providers have typically viewed this effort as a war to win the “last mile” of connectivity for their customers.

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Integrating SaaS Telecom Sales Automation into Your Agent Portal

By Don Roots, VP of Sales, MasterStream ERP on Feb 4, 2021 8:29:13 AM

For telecom agents, the task of adopting digital transformation in their sales process can also bump up against the complications of making wholesale changes to their sales infrastructure.

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Introducing a Smarter, Cost-Effective Way to Find Bandwidth Solutions

By Matt Clark - President, MasterStream ERP on Jan 28, 2021 12:16:28 PM

Telecom availability is one of the most important aspects of connecting customers to telecom service at their specific address. Sales professionals need to quickly and efficiently gather this data to inform their configure, price, quote (CPQ) process.

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How CPQ And Quoting as a Service Benefits Telecom Carriers

By Matt Clark - President, MasterStream ERP on Jan 21, 2021 7:25:23 AM

Despite serving as one of the first adopters of application programming interface (API) technology as a tool for building collaborative, communicative business solutions, the telecom industry has failed to leverage the opportunities and efficiencies that come with this innovative software tool.

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CPQ Software Is The Edge Telecom Brokers Need

By Don Roots, VP of Sales, MasterStream ERP on Dec 29, 2020 10:15:00 AM

Telecom customers and prospects have high expectations when they solicit the services of a telecom broker. They want the best price possible, and they want a fast quote that can help them make their decision.

Because telecom brokers provide CPQ services across a range of carriers, they need CPQ software that can provide this speed and accuracy for all of their customers—especially as they scale, and especially as other telecom brokers embrace similar tech upgrades.

Adopting new CPQ software gives your brokerage the ability to deliver better services that improve your close rates and your sales revenue. Here are the specific benefits you can expect from this software.

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