How Global Address Management Allows for Bandwidth Providers to Level Up

By Matt Clark - President, MasterStream ERP on Jul 9, 2021 6:24:59 AM

Worldwide, consumers and businesses have embraced the rapid growth of technology with more than 59 zettabytes of data captured in 2020 and an expected $3.7 trillion spent on information technology products by businesses in 2021. With these massive technology spending budgets, businesses are figuring out, first, what to do with the constant flow of information and, second, how to access it easily.

When performing bandwidth provider research online, a telecom salesperson is looking first and foremost for quick, relevant data. And for good reason: as part of the reported 2021 information technology product budget, businesses are expected to spend upwards of $704 billion on telecommunications systems.

Professionals in the telecom industry have access to a global address network, which is a database of fiber carriers and broadband carriers that provide services to a physical address, providing quick, relevant information. However, telecom providers leverage many different techniques to standardize or validate their addresses. There is no single method between all providers, which makes address matching between disparate systems a challenge.

Global address management is the ability to consume disparate address data from external sources and unify those addresses into a single structure that allows users to search a specific address and receive matches from all providers regardless of their address naming and validation methods.

With the right tool, such as BandwidthFinder, bandwidth service providers can gain a few benefits:

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Network Presence: The Telecom Aggregator Secret Weapon

By Matt Clark - President, MasterStream ERP on Jul 1, 2021 8:00:00 AM

As providers extend their network through underlying supplier relationships, the lines become blurred between who is a carrier and who is a solution provider. The truth is, almost every provider out there is buying last-mile connectivity through aggregation techniques to fill in the gaps of their network and provide a more holistic solution for customers on one bill.

From wired to wireless to fiber connectivity, diverse telecom channels and service options have greatly expanded the network presence capacity for both carriers and solution providers at any given address.

This is especially true when solution providers aggregate telecom service from carriers to combine disparate networks into a single service that leverages multiple points of connectivity. As providers expand their network through these techniques, it becomes more important to look at a provider's network presence instead of just their owned network facilities.

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Take Serviceability on the Go with a Mobile-Friendly Fiber Finder

By Matt Clark - President, MasterStream ERP on Jun 10, 2021 6:49:32 AM

Manual serviceability research, which used to be a necessary cost of doing business for bandwidth providers, is tedious, time-consuming, and prone to error.

Fortunately, modern automation technology has transformed the way bandwidth providers do business, allowing them to take serviceability on the go with the right tools. In fact, thanks to automated serviceability research, the days of combing through data and staring at fiber maps may be entirely a thing of the past.

With that said, offering a solid, mobile-friendly digital experience that aligns with modern consumer preferences is essential for achieving success in today’s climate. Most serviceability tools are designed for desktop, because data and mapping technology does not lend itself well to smaller mobile footprints

In this article, we’ll share tips for evaluating mobile-friendliness, plus discuss why it matters in the bandwidth service industry.

BandwidthFinder is the solution to your telecom serviceability worries. Learn  more.

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Why Connectivity Is Critical When Selecting a Bandwidth Provider

By Matt Clark - President, MasterStream ERP on Apr 15, 2021 11:34:36 AM

In business and in our day-to-day lives, we all live in a connected world. When it comes to choosing a bandwidth provider to support your business through telecom infrastructure, this connectivity takes on a different meaning altogether.

Although connectivity is important to any company that conducts at least some of its business online, the proliferation of digital tools and cloud-based business solutions has turned connectivity into a mission-critical service that must be accounted for when choosing a bandwidth provider.

Here’s a look at the way connectivity affects your business operations, your customer experience, and your ability to keep pace with the changes brought on by digital transformation.

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Digital Transformation for Software Used in the Telecom Industry

By Don Roots, VP of Sales, MasterStream ERP on Mar 11, 2021 10:15:00 AM

Through improved infrastructure and expanded serviceability, the telecom industry is itself an engine of digital transformation, supporting innovation across all industries. But the benefits of this digital transformation can also be applied to the software used in the telecom industry.

Modern software solutions open new doors and unlock new potential for telecom businesses still stuck in the traditional ways of doing business. As adoption of these innovative solutions gains steam throughout the telecom industry, it will create a wider gap between the haves and have-nots among carriers, service providers and resellers of telecom services.

Here’s a look at how digital transformation is creating new opportunities through telecom software.

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Defining Serviceability Accuracy: Where Bandwidth Providers and Rating Precision Meet

By Matt Clark - President, MasterStream ERP on Feb 25, 2021 10:03:37 AM

Serviceability in dedicated and broadband technology services is a tug-of-war between the haves and the have-nots. Although serviceability data is crucial to connecting with the right telecom service at a given location, access to this data can be both costly and inefficient—and you and your team are often forced to choose between the two.

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How to Keep Up with Accelerated Telecom Infrastructure Buildout

By Don Roots, VP of Sales, MasterStream ERP on Jan 14, 2021 7:31:19 AM

5G isn’t the only factor driving the buildout of telecom infrastructure. The COVID-19 pandemic, and the rapid increase in demand for high-speed telecom spectrum, has accelerated the construction of this infrastructure by an entire decade, bringing swift and transformative change to the telecom industry.

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Digital Transformation in Telecom: Our Expectations for 2021

By Matt Clark - President, MasterStream ERP on Jan 7, 2021 10:15:00 AM

From service infrastructure to the way brokers quote prices to their customers, digital transformation is touching every part of the telecom industry. As the calendar year changes, the disruption taking place on multiple fronts is going to affect both day-to-day telecom business operations, and the services and performance your customers expect.

As 2021 unfolds, here’s a look at the most significant changes taking place in telecom—and how it might affect carriers, solutions providers, and telecom brokers.

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Digital Transformation in Telecom Necessitates Data Intelligence

By Matt Clark - President, MasterStream ERP on Nov 19, 2020 10:15:00 AM

Digital transformation in the telecom industry has set a pace that many providers struggle to match. The rise of fiber, broadband, 4G, and now 5G LTE, along with fixed wireless and copper networks, has caused enterprise data consumption to explode in recent years. The same is true for managed and cloud-based business applications.

The blurred lines between phone, cable TV, and internet consumption have further increased the demands placed on telecom services. As streaming has increased, so have the number of cloud-based services used by consumers on a daily basis.

Managing this increased data volume requires new data intelligence tools and strategies for telecom services. Here’s a look at some of the innovative solutions that will help you improve data management, and deliver improved quality of service, to your customers.

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