MasterStream Blog

Configure, price, quote (CPQ) technologies are some of the most useful for telecom sales professionals. CPQ connects sellers and buyers through quickly generated complex sales quotes that create the best sale for both parties by providing accurate prices and reliable connectivities. 

In a previous blog article, we gave an overview of the services a software solution should provide in order to automate your serviceability and costing needs. This article will focus on building upon the costing automation to apply automatic markups for any sales channel.

Many of our customers report having been told by external software vendors or other internal stakeholders that they can provide an “automated” markup solution, but those customers learned the hard way that the term “automated” has different meanings for different people.

As the world becomes more and more reliant on the nearly endless capabilities of the internet, there are also more ways to use it more effectively.

These days, businesses are turning to cloud computing so that teams can run applications, host and store data, and perform a number of other functions that allow them to operate optimally. This makes reliable connectivity not just a preference but a necessity for remaining competitive in the marketplace.

This reliance on reliable connectivity has created a massive opportunity for connectivity service providers to provide the fastest option with the best bandwidth capabilities. While the most accessible service is a direct connection to the source of the infrastructure, which is referred to as on-net, it is not feasible or cost-effective for connectivity providers to build infrastructure in every single building.

So although there are many benefits to on-net telecom connectivity, professionals in the telecom industry might be forced to consider other alternatives. In this blog post, we go over these options, the many benefits provided by on-net connectivity, and the importance of getting a solution quickly instead of spending valuable time researching.

At some point in our professional lives, we’ve all run into a situation where one organization in a partnership isn’t able to hold up their end of the bargain. 

Fiber is often one of the most coveted forms of connectivity among telecom customers. But as a relatively new form of telecom infrastructure, fiber-optic access can be limited, depending on the customer’s location.

In cases where customers are seeking telecom services for a set of addresses, fiber-optic access may be fragmented, with only a percentage of those addresses able to connect with fiber service. In addition, presence is only one aspect of determining great fiber connectivity for a customer.

To fully evaluate fiber and determine which options offer the best fiber-optic access, telecom providers need to invest in research tools that can process complex fiber data and account for different variables that affect fiber performance. Here are some practical ways telecom businesses can connect their customers to the best fiber service possible.

The growing pains brought on by digital transformation aren't endured just for the sake of putting businesses through unprecedented challenges. While the transition to these new solutions is often a gradual and sometimes difficult process, the end result of digital transformation provides benefits made possible only through modern solutions to long-standing configure, price, quote (CPQ) telecom problems.

This transformation is alleviating multiple pain points and limitations that have plagued telecom providers for years—and which have only gotten worse as telecom infrastructure has grown more complex. To keep pace with both the expectations of customers and the task of managing complexity around CPQ telecom services, new technologies are taking an algorithmic and rules-based approach that is necessary to build a sustainable telecom business model.

Here are four CPQ telecom technologies solving these pressing industry challenges.

No matter where or how it’s used, sales automation is always hailed for one big reason: When it’s working on your behalf, you can count on it making your life easier.

Make no mistake—when software tools offer automated sales solutions to power your business operations, even the most reluctant adopters of this technology will eventually concede that access to automation tools helps them do their job better, and often with less stress involved. But that’s far from the extent of automation’s benefits, and those benefits play a direct role in maximizing ROI for your business.

For telecom sales channels and departments, automation offers some important material gains that improve on-the-job performance and raise the ceiling for revenue generation from these activities. Here are some of the biggest impacts automation can make on your business model.

Whether you’re a telecom carrier, broker, or reseller, the challenge of converting customers is the same: Stocking and converting your sales pipeline is often a time-consuming and inefficient process.  

Telecom sales automation gives you the tools you need to build and maintain momentum for your company’s growth, optimizing your engagement strategy to achieve a higher prospect-to-customer rate for those sales efforts. 

Here are the 8 proven methods by which telecom sales automation helps enhance customer acquisition rates.