MasterStream Blog

The business world (and the rest of the world, really) is entirely reliant on an internet connection to ensure operations are conducted efficiently. These days, with so many different internet and connectivity solutions, businesses don’t just need any old connection—they need one that will guarantee they have the fastest speed with the lowest amount of downtime. 

When a telecom company’s sales team searches for connectivity solutions, the search isn’t always as simple as finding a company that has infrastructure and connecting to that piece of technology.

Although digital transformation has advanced the telecom industry in ways we couldn’t imagine even a decade ago, the pain points of this same transformation continue to grow. 

These days, with advancements in technology, businesses in the telecom industry have several opportunities to abandon the Excel spreadsheet in order to have quicker, more automated proposal processes.

Not long ago, telecom customers were either required to seek connectivity solutions at locations that held infrastructure or face the costly obstacle of installation. 

Over the last decade, telecom businesses have encountered fundamental changes to their operations. In order to provide for subscribers who are increasingly dependent on mobile data connection and high, reliable bandwidth that allows them to interact on multiple platforms, telecom companies are responsible for leveraging new technologies with ready solutions to keep up with the demands of customers. 

Configure, price, quote (CPQ) technologies are some of the most useful for telecom sales professionals. CPQ connects sellers and buyers through quickly generated complex sales quotes that create the best sale for both parties by providing accurate prices and reliable connectivities. 

Wholesale telecom providers are entities that own or operate a telecom network and sell network capacity to other telecom service providers. 

Buying from a wholesale telecom provider can create connectivity for businesses or individuals at locations they may not otherwise have access to. This is because—at a high level—wholesale telecom providers make those services accessible without connecting directly to a major piece of infrastructure. 

So, what else is there to know about wholesale telecom providers? What are the benefits? And which tech assets are used to help find wholesale connections?

The answers to these questions and more can be found below.

CPQ has become a superpower for telecom agents and providers by automating and streamlining the configure, price, and quoting process. In turn, companies have witnessed decreases to human-made errors and consistently received relevant information within minutes, not hours or days.

Still, telecom companies are always looking for ways to innovate faster tools and platforms to further optimize their products. In this blog post, we’ll detail the benefits of the CPQ telecom and how our product works toward perfecting it.

Master agents are consistently looking for ways to optimize their sales processes—in part by handling lead-to-cash workflow processes in as few systems as possible. The majority of master agents organize their processes around a powerful customer relationship management (CRM) software that is complemented by an integration with their billing system. Among the many complex services that businesses integrate is quoting.